Rooms: In 2000 the Crowne Plaza Parramatta, a 12-storey hotel, completed a five-million-dollar refurbishment to all its 196 guest rooms - featuring private bathrooms, electronic door locks, individually controlled air-conditioning, work desk with lamp, remote-controlled Internet enabled television with in-house movies, IDD telephone with voice-mail, radio & alarm clock, bathrobes, hairdryer, iron & ironing board, refrigerator, mini-bar and tea/coffee making facilities.

Other Facilities: Conference & banquet facilities, business centre, 24-hour reception & concierge, health club, outdoor swimming pool, complimentary gym membership to a local fully equipped gymnasium, valet laundry & dry-cleaning service, safe-deposit boxes, undercover security parking, valet parking, baby-sitting service, restaurant, piano bar, and 24-hour room service.