The hotel building itself stands a magnificent 16-storey with a commanding view of the city and the north and south sea channels including the Penang Bridge. Of a renaissance architecture, the hotel building is a landmark by itself in the city.

The operation philosophy is well thought - out and scaled to meet the needs of the business and leisure travellers to Penang with an ultimate objective to achieve a market position as the most " Business-Friendly Hotel in Penang" and a very focused service strategy to "over-deliver" to the customers at all times in a most professional and passionate manner. 

Location
• Centrally located in the heart of historic Georgetown, along Upper Penang Road 
• 5 minutes to all Commercial & Government Offices 
• Ideal location for walking tours of the inner city – filled with charm, rich heritage, living cultures and lively entertainment 
• 30 minutes from Bayan Lepas International Airport 
• 5 minutes from the Ferry Terminal 

Accommodation
The 451 guestrooms and suites are between 22 sq.m. and 53 sq.m.. and are well-appointed with in-room facilities that are practical to the traveller. A typical room size is 22 sq.m. whilst a corner room is 31 sq.m.. The suite room comprises a bedroom with an adjoining living and dining room totalling 53 sq.m. in area.
Total Room Inventory Classification is as follows:-

Category	Twin	King	Total
Standard Room	207	72	279
Superior Room	12	50	62
Corner Room	-	24	24
Superior Corner	-	08	08
Pinnacle Room	07	51	58
Pinnacle Corner	-	04	04
Executive Studio	-	04	04
Total :	214	237	451

Guestroom Features:
• Air-conditioning with ceiling fans 
• Attached Bathroom with Long Bath and Shower 
• Satellite TV channels including CNBC, ESPN, NHK 
• Coffee/Tea making facilities 
• Colour Television 
• International Direct Dial 
• Piped-in Music 
• Remote controlled Radio/TV 
• Superior Rooms, Suites and Pinnacle Floor Rooms are Internet ready with in-room safes and mini bars 
• In-house movies 

Facilities & Services
Business Centre
Fully equipped to offer an 'office away from the office' convenience to business travellers. 

Health Centre
Equipped with Gymnasium, Steam, Sauna and Massage Rooms and Jacuzzi Pool.

Drug & General Store
Retailing travellers' essentials, minibar supplies, gifts and souvenirs, books and magazines and general sundries.

Laundry & Valet
Daily service including weekends and public holidays.

Travel & Transport
Daily and organised tours, taxis and limousines, air-ticketing and self-drive cars can be arranged upon request.

Others
• Florist
• Covered car parks
• Medical service " Doctor on Call"
• Concierge service
• 24-Hour Foreign Exchange and Travellers' Cheque cashing service 
• Room Service – In room private dining is available 24-hours a day. 

Restaurants & Entertainment
An interesting blend of restaurant and entertainment outlets appropriate for 
the hotel's city location are available for both the hotel guests and local
community.

Main Street Café
Our café-bistro with warm, earth tones, create the perfect dining ambience, be it for business or pleasure. Sample our international selections and local favourites or just ask for our Chef's recommendations! 
Opening Hours : 24 hours Daily
Location : Lobby Level 

Zhonghua Seafood Restaurant
Expect to dine on a commendable selection of Dim Sum, Seafood and Sharksfin selections at Zhonghua Seafood Restaurant. Offering another new dining option in the city, it specialises in Cantonese cuisine, complemented with warm attentive service. Enjoy the great discounts offered for the Dim Sum selections and Sharksfin dishes! 
Opening Hours : 
11am to 10.30pm (Mondays to Saturdays)
8.30am to 10.30pm (Sundays and Public Holidays)
Location : Lobby Level 

Kirishima - Japanese Restaurant
Kirishima, decorated in true Japanese style, serves authentic Japanese cuisine at its best! Dine at the sushi counter or in any of its private rooms in addition to the main dining area and you will find that a whole new experience of savouring Japanese cuisine awaits you. Enjoy! 
Opening Hours : 12noon to 2.30pm (Lunch); 6.30pm to 10.30pm (Dinner)
Location : Lobby Level 

Crystal Karaoke
Our Karaoke KTV features 13 private rooms with seating capacity ranging from 10-25 persons and is fully equipped with the latest audio visual technology to sing the night away from a wide repertoire of Evergreens to the Hits of the 90's.
Opening Hours : 8pm to 12am Daily
Location : Level 1 

1st Avenue Sports Bar & Lounge
The perfect venue for casual meetings and the work rendezvous. Relax with your favourite drinks and enjoy a game of your preferred sports like electronic dart games, football, pool and video games.
Opening Hours : 5pm to 1am Daily; 5pm to 2am (Weekends and Eve of Public Holidays)
Location : Lobby Level 

Conferences & Banquets
The newly renovated, function space at Level 3 of the Hotel offers maximum flexibility for Meetings, Exhibitions and Banqueting. The main function room can hold up to 500 diners and space provides flexibility for different seating capacities and layouts from 10 - 850 persons.

Function Room	Area
Bayan Room	92 sq mtr
Perdana Ballroom	with three demountable partitions offering a total area of 645 sq mtrs.
Perdana I	95 sq mtr
Perdana II	97 sq mtr
Perdana III	195 sq mtr
Perdana IV	258 sq mtr